OUR SAFETY GUIDELINES
Our clinic is open to provide care for you during the COVID-19 pandemic. Keeping you, our team + our community safe is
extremely important to us!
As regulated healthcare professionals, RMTs are required to adhere to the guidance of our regulatory college (CMTO) and act in compliance with the operational requirements set out by the Chief Medical Officer and the Ministry of Health.
Below are the infection prevention protocols we have in place at Metta.
FOR YOUR NEXT VISIT
SELF ASSESSMENT
24 hours before your appointment you will receive an email with a mandatory self-assessment questionnaire. Please stay home if you have/develop any COVID-19 symptoms prior to your appointment.
PHYSICAL DISTANCING
We will ask you to come to the appointment alone and as close to the appointment time as possible. No waiting area will be available within the clinic.
MASKS
Please arrive wearing a mask and wear it for the duration of the treatment; we have extra masks if you forget yours. Your RMT will wear a mask at all times during your visit.
HAND WASHING
We will ask you to use hand sanitizer or wash your hands when you arrive. As always, your RMT will wash their hands before + after every massage.
OUR COMMITMENTS
Items used during the treatment are cleaned and sanitized with disinfectant between appointments.
Linens, blankets + towels are changed between clients. As well the massage table and face cradle are thoroughly sanitized.
High-touch areas within the clinic area are cleaned + disinfected frequently.
Appointment times have been staggered to comply with physical distancing guidelines.
We have added extra time between appointments to thoroughly clean + disinfect the environment and whenever possible, open windows to improve ventilation + air quality.
By following all guidance from health authorities, we are committed to providing a safe treatment environment where you can feel secure + comfortable. We understand how important hands-on healing is during these challenging times + we are here for you. If you have questions or concerns, please contact us at hello@mettamassage.net
Thank you for everything,
Jennifer